Frequently Asked Questions....
On this page I will attempt to answer the most frequently asked questions. If your question is not covered here, please click on the Contact Us link and use the anonymous web based form or use the contact info on the left to email or call me on the phone and I will be happy to assist you.
Do I really need an anti virus software?
If your computer is connected to the internet then the answer is YES! New threats come out every single day and you must have a reputable, constantly updating anti virus program to combat ongoing threats.
What is ransomware?
Ransomeware is a type of malware that locks your computer and requires a payment be made to free your computer. Never give in to such demands as you can bet your credit card will be compromised!
If my PC crashes and dies will I lose my data?
No, not always. In many cases, the computers hard drive is fine and all your precious data is still in tact and easily extracted. Only if the drive itself fails will you risk losing data and even then in many cases can be saved.
My computer is slow, should I replace it?
No, there are many reasons a computer may slow down and many are quickly and easily resolved without the need to replace it. We can almost always speed up your slow computer within 30 minutes.